Everything You Need to Know About Personal Care Services.
Home care can support adults who need assistance with daily living activities such as bathing, medication reminders, walking, eating, dressing, and mobility.
Home care may be appropriate when physical or cognitive changes make daily tasks difficult or unsafe to manage alone. Service requirements depend on the care plan and payer authorization.
We're happy to answer questions about our services. A physician's order may be required before care begins, depending on the service and payer requirements. Our assessment is a service-intake conversation, not a government eligibility determination.
For most families, it typically takes about 2 to 3 weeks from the initial call to the start of services. This can vary depending on your situation, required approvals, and coordination with your physician's office. Contact us to discuss your needs and we'll do our best to accommodate your timeline.
Oftentimes, yes. Many clients are able to choose a loved one, relative, or friend as their caregiver, with limited exceptions. We also work closely with families to match each client with a caregiver based on their needs, preferences, schedule, and personality. Your loved one's comfort matters to us, and if a match is not the right fit, we'll work to find a better one.
We offer four core service programs — each tailored to different needs. Personal Care Services cover hands-on daily assistance. Supportive Care Services cover practical household and lifestyle support. VA Care is coordinated specifically for veterans. Home Care Services brings these options together in a comprehensive program.
We provide non-medical home care designed to help clients stay safe, comfortable, and independent at home. Our services include personal care, supportive care, veterans care, and home care services.
We're a minority female-owned, Medicaid-certified agency committed to culturally sensitive, personalized care. We employ individuals with disabilities, conduct daily monitoring and reporting, and match every client with a caregiver based on their specific medical, cultural, and personal needs. Care isn't a transaction for us, it's a commitment.
Support Plus accepts Medicaid for eligible clients when services are authorized. Coverage, approved services, hours, and out-of-pocket costs vary by individual circumstances and program requirements.
We accept the following:
Call us at 262-420-4008 to confirm whether Support Plus participates with your identified payer. The payer determines coverage and authorization.
Support Plus Personal Care is an independent Medicaid-certified home-care provider, not a government agency. The applicable government program determines eligibility, covered services, and service authorization. Support Plus does not determine government-benefit eligibility or submit benefit applications on behalf of the public.
Give us a call at 262-420-4008 and we'll help you work through your options. We want to make sure cost is never a barrier to getting the care your loved one needs.
Every PCW completes a rigorous hiring process before being placed with any client, including a full application, thorough background check, reference check, comprehensive training, and in-person interview. Your loved one's safety is non-negotiable.
All caregivers receive thorough, condition-specific training before their first placement. We also conduct annual training to keep our staff current on emerging senior care issues, new care techniques, and best practices so the quality of care only improves over time.
We take caregiver matching seriously but if a placement isn't working for any reason, we'll reassign promptly. Your loved one's comfort and trust in their caregiver is essential to quality care. Just call us and we'll make it right.
"The caregivers from Support Plus have been a blessing for our family. They're always on time, professional, and treat my mother with such respect and kindness."
"After my hip surgery, I needed help at home but wanted to maintain my independence. Support Plus found the perfect balance of assistance without making me feel helpless."
From your first call to your loved one's first care day, we handle everything.
Tell us about your loved one's needs. No commitment, no cost, just a conversation to understand how we can help.
Call Us Now: 262-420-4008Our team works with you and your loved one's physician to design a care plan that fits their condition, schedule, and preferences.
We match your loved one with a screened, certified caregiver and we monitor care quality every step of the way.
If you already care for a family member or friend, your situation may fit a Personal Care Worker role with Support Plus. Employment, paid hours, and service coverage depend on program eligibility, assessment, authorization, and agency hiring requirements.
Our team can explain the process, answer your questions, and help you understand the next steps.
Call Us Now: 262-420-4008
There are many care agencies in Wisconsin. Here's what makes us different.
Every caregiver passes a full background check, reference check, competency test, and in-person interview before they ever enter your home.
Support Plus accepts Medicaid for eligible clients when services are authorized. Coverage, approved services, hours, and out-of-pocket costs vary.
No two clients are the same. We collaborate with your physician to create a care plan tailored to your loved one's exact needs and daily routine.
As a minority female-owned agency, we bring cultural sensitivity and lived experience to every care relationship because representation matters in caregiving too.
We proudly provide employment opportunities for individuals with disabilities because inclusion isn't just a value, it's how we operate.
Our team conducts daily monitoring, regular assessments, and consistent reporting so you always know your loved one is in good hands.
Our team is here to answer your questions, walk you through your options, and help you take the next step, at your own pace, with no pressure.